Terms & Conditions.

Last updated: 11 November 2026

1. About QuantumX

The website https://quantumx1.in (the “Website”) is owned and operated by QuantumX Tech Sol LLP (“QuantumX”, “Company”, “we”, “us” or “our”), a limited liability partnership organised under the laws of India.

Registered office: No. 40 North Road, West C.I.T Nagar, Nandanam, Chennai - 600035, Tamil Nadu, India.

QuantumX provides digital technology, design and innovation services, which may include website and application design and development, software development, branding and creative services, digital marketing and performance marketing, analytics and reporting, CRM implementation, AI-enabled solutions, workflow automation, technology consulting and related services.

2. Acceptance and scope of these Terms

These Terms & Conditions (“Terms”) govern your access to and use of the Website and any content, features or tools made available through it. They also set out general conditions that may apply when you contact QuantumX or enquire about our services.

By accessing or using the Website, you confirm that you have read and agree to these Terms. If you do not agree, do not use the Website. If you are using the Website or accepting these Terms on behalf of a company or other legal entity, you represent that you are authorised to bind that entity.

These Terms do not by themselves constitute a project proposal, quotation, service-level agreement or commitment to provide any particular service. A specific engagement will be governed by the proposal, statement of work (“SOW”), master services agreement (“MSA”), order form, service agreement or other document accepted by both parties. If that document conflicts with these Website Terms, the engagement document will prevail for that engagement.

The Privacy Policy and any Cookie Notice published on the Website form part of the information governing your use of the Website. They explain how personal data and cookies are handled.

3. Eligibility and authority

You may use the Website only if you are legally capable of entering into a binding agreement under applicable law. You must be at least 18 years old to submit an enquiry, create an account or enter into a service engagement in your own capacity. If you access the Website for an organisation, you must have authority to act for that organisation.

You agree to provide information that is accurate, current and not misleading when submitting forms, creating an account or communicating with QuantumX. You must promptly update information that becomes inaccurate where you have an account or ongoing engagement.

4. Website access and availability

We may update, modify, suspend or discontinue any part of the Website, including content, functionality or access, at any time. We will use reasonable efforts to keep the Website available, but we do not guarantee uninterrupted, error-free or continuous access.

We may restrict or suspend access where reasonably necessary for maintenance, security, legal compliance, suspected misuse or protection of the Website, QuantumX, our clients or other users.

5. Services, proposals and project engagements

Information on the Website is provided for general information and does not constitute a binding offer. Service scope, deliverables, timelines, milestones, fees, payment schedules, acceptance criteria, support, warranties and dependencies will be set out in the relevant proposal or engagement document.

A project begins only when the parties have accepted the applicable proposal or agreement and any stated onboarding requirements, initial payment or deposits have been completed.

Any timelines or delivery estimates are based on the information, access, approvals and materials available at the time. Timelines may change if requirements change, approvals or inputs are delayed, third-party services are unavailable, or events outside our reasonable control occur.

Any change to scope, deliverables, functionality, platform, integrations, timeline or assumptions may require a written change request and may affect fees and delivery dates. QuantumX is not required to perform out-of-scope work unless the parties agree to it in writing.

6. Fees, invoices, taxes and payments

Browsing the Website is generally free. Fees for QuantumX services are stated in the relevant proposal, SOW, invoice or other accepted engagement document. Unless expressly stated otherwise, prices are exclusive of applicable taxes, duties, platform charges, advertising spend, payment processing charges, licences, hosting fees and third-party costs.

Invoices are payable in the currency, manner and time period stated in the applicable engagement document or invoice. If no payment period is stated, payment is due within 7 calendar days of the invoice date.

QuantumX may pause work, withhold deliverables or suspend access to project services where an undisputed invoice remains overdue after written notice. Any resulting delay to the project timeline will be reasonably adjusted.

Where a client is responsible for advertising spend, media budgets, hosting, domains, software subscriptions, stock assets or third-party licences, those amounts must be paid by the client directly to the relevant provider unless the parties expressly agree otherwise in writing.

Unless the engagement document states otherwise, fees for work already performed, milestones completed, committed third-party costs and non-cancellable purchases are not refundable. Any refund, credit or cancellation arrangement expressly agreed in a signed proposal or service agreement will apply to that engagement.

The client is responsible for providing accurate billing information and any tax registration details required for invoicing. Each party will be responsible for its own taxes as required by applicable law.

7. Client responsibilities

For any service engagement, you agree to:

• Provide accurate briefs, requirements, content, brand assets, data, approvals, feedback and other materials reasonably required for the work.
• Ensure that you own or have obtained all rights, permissions, consents and licences needed for materials, data, instructions and content supplied to QuantumX.
• Provide timely access to relevant websites, accounts, platforms, systems, APIs, hosting environments and personnel, using secure access methods.
• Review deliverables and provide consolidated feedback or approvals within the timelines agreed in the project documents.
• Ensure that your use of deliverables, campaigns, data and services complies with applicable laws, platform policies, industry rules and third-party rights.
• Maintain appropriate backups and control of client-owned accounts, domains, infrastructure, credentials and data unless the engagement document expressly assigns a specific responsibility to QuantumX.

QuantumX is not responsible for delays, defects or additional costs caused by incomplete, inaccurate or late client inputs, unavailable client systems, third-party restrictions or instructions that are unlawful or technically infeasible.

8. Advertising, marketing and performance results

Digital marketing, advertising, search optimisation, social media, lead generation and analytics outcomes depend on factors that may be outside QuantumX’s control, including platform algorithms, auction competition, audience behaviour, budgets, market conditions, product-market fit, pricing, sales processes, website performance and client follow-up.

Unless expressly guaranteed in a signed engagement document, QuantumX does not guarantee any specific number of leads, sales, conversions, impressions, rankings, revenue, return on advertising spend, audience growth or other commercial outcome.

Advertising platforms may reject, restrict, suspend or change campaigns, accounts, targeting options, tracking, billing or policies. QuantumX may advise on or assist with platform matters but does not control third-party platform decisions.

The client remains responsible for the accuracy and legality of product claims, offers, pricing, landing-page content, customer support, fulfilment and any regulated advertising claims. The client must promptly notify QuantumX of any legal, regulatory or platform-policy requirements relevant to its products or services.

9. Intellectual property

9.1 QuantumX materials

The Website and its original content, design, graphics, text, branding, software, code, methods, templates, processes and other materials are owned by QuantumX or licensed to it and are protected by intellectual property laws. Except as expressly permitted by these Terms or applicable law, you may not copy, modify, distribute, publish, sell, reverse engineer or commercially exploit them without our prior written permission.

9.2 Client materials

You retain ownership of materials, data, trademarks, content and other intellectual property that you provide to QuantumX (“Client Materials”). You grant QuantumX a limited, non-exclusive licence to use, reproduce, modify and process Client Materials only as reasonably necessary to provide the agreed services, comply with your instructions and exercise our rights under the engagement documents.

9.3 Project deliverables

Ownership and licensing of project deliverables will be set out in the applicable proposal, SOW or service agreement. Unless that document states otherwise, and subject to full payment of all amounts due for the relevant deliverables, QuantumX will assign to the client the intellectual property rights that QuantumX owns in the final, specifically commissioned deliverables created exclusively for that client, to the extent such rights are legally assignable.

QuantumX retains ownership of its pre-existing materials, reusable components, frameworks, methods, know-how, tools, templates, generic code, libraries and improvements that are not uniquely created for the client. Where these are incorporated into a deliverable, QuantumX grants the client a non-exclusive, worldwide licence to use them as part of that deliverable for the client’s intended business purpose, subject to any third-party licence terms.

Third-party software, open-source components, fonts, stock images, plugins, APIs, platform assets and other third-party materials remain subject to their own licence terms. QuantumX cannot transfer rights that it does not own. The client is responsible for ongoing third-party subscription or licence fees unless otherwise agreed.

9.4 Portfolio and publicity

Unless the engagement document or a separate written agreement says otherwise, QuantumX may identify the client by name and display publicly released, non-confidential deliverables in its portfolio, credentials and marketing materials after the work has been publicly launched. We will not publish confidential information or unreleased work without the client’s written permission. A client may request in writing that QuantumX not use its name or project in promotional materials.

10. Confidentiality

Each party may receive non-public business, technical, financial, operational or commercial information from the other party. The receiving party will use such information only for the relevant business relationship, protect it using reasonable care and disclose it only to personnel and service providers who need to know it and are subject to confidentiality obligations.

Confidentiality obligations do not apply to information that the receiving party can demonstrate is publicly available through no breach, was already lawfully known, was independently developed without use of the confidential information, or was lawfully received from another source without a duty of confidence.

A party may disclose confidential information where required by law or a competent authority, to the extent legally permitted and, where practicable, after giving prior notice to the other party.

11. Privacy, personal data and client data

QuantumX’s handling of personal data collected through the Website is described in our Privacy Policy. By using the Website, you acknowledge that you have been provided access to that Policy.

When QuantumX processes personal data on behalf of a client while delivering services, the client may act as the Data Fiduciary and QuantumX may act as the Data Processor, as described in the applicable Data Processing Agreement (“DPA”) or service agreement. The client is responsible for having an appropriate legal basis, providing required notices and instructions, and ensuring that its data use is lawful.

The parties will enter into a DPA where required by applicable law or agreed for the engagement. The DPA will govern processing instructions, security measures, sub-processors, assistance with data subject requests, breach notifications, retention, deletion and audit matters. If there is a conflict between these Terms and a signed DPA concerning personal data processing, the DPA will prevail.

You must not provide QuantumX with sensitive, confidential or regulated personal data unless it is necessary for the agreed services, you are authorised to provide it, and the parties have agreed suitable safeguards in writing.

12. AI-enabled services and automated outputs

Some services may use AI tools, machine-learning systems, chatbots, APIs or automated workflows. AI-generated outputs may be inaccurate, incomplete, biased or unsuitable without review. Unless expressly agreed in writing, AI outputs are provided as assistance and should be independently checked before being relied upon or published.

The client is responsible for reviewing outputs, ensuring that inputs and outputs may lawfully be used, and obtaining any required permissions or notices. QuantumX will use client data in AI-enabled services in accordance with the applicable service agreement, DPA and provider terms. Any specific restrictions on model training, retention or provider access must be recorded in the relevant engagement documents and verified against the tools and account settings used.

13. Third-party services and links

The Website or our services may connect to or rely on third-party platforms, software, hosting providers, payment services, advertising networks, analytics tools, communication services, AI providers, APIs or other integrations. These services are controlled by their respective providers and may be subject to separate terms, privacy notices, fees, availability and technical limitations.

QuantumX is not responsible for the acts, omissions, security, availability, policy changes or performance of third-party providers, except to the extent responsibility cannot lawfully be excluded or is expressly assumed in a written engagement document. You are responsible for reviewing and complying with third-party terms that apply to accounts or services under your control.

14. Prohibited use and user conduct

You must use the Website and our services lawfully and must not:

• Use the Website for fraud, unlawful activity, harassment, threats, impersonation, deception or infringement of another person’s rights.
• Upload, transmit or distribute content that is unlawful, defamatory, obscene, hateful, discriminatory, threatening, malicious or otherwise harmful.
• Introduce malware, viruses, malicious code or other harmful technology, or attempt to gain unauthorised access to any system, account, network or data.
• Interfere with, disrupt, damage, overload or impair the Website, its infrastructure or another user’s access.
• Scrape, crawl, data-mine, harvest or collect Website content or personal data by automated means without our prior written permission, except for lawful indexing by public search engines in accordance with standard protocols.
• Copy, reverse engineer, decompile, disassemble or attempt to derive source code from the Website or any service, except where such restriction is prohibited by applicable law.
• Use the Website or our services to send spam, phishing messages, unsolicited bulk communications or unlawful advertising.
• Misrepresent your identity, authority, affiliation or the origin of information you submit.

We may investigate suspected misuse and take reasonable steps, including restricting access, removing content, preserving relevant records and reporting suspected unlawful conduct to appropriate authorities where required or permitted by law.

15. Disclaimers

The Website and its general information are provided on an “as available” basis. To the extent permitted by applicable law, QuantumX disclaims warranties that the Website will be uninterrupted, error-free, secure or free from harmful components, and disclaims implied warranties of merchantability, fitness for a particular purpose and non-infringement in relation to general Website content.

We make reasonable efforts to keep Website information accurate and current, but information may contain errors, omissions or outdated material. Website content is general information and is not professional, legal, tax, financial, medical or other regulated advice.

Any warranties, service levels, acceptance criteria or remedies for paid services will be only those expressly stated in the applicable signed engagement document. Nothing in these Terms excludes a warranty or right that cannot legally be excluded.

16. Limitation of liability

To the maximum extent permitted by applicable law, QuantumX will not be liable for indirect, incidental, special, exemplary or consequential loss, or for loss of profits, revenue, anticipated savings, business opportunity, goodwill or data, arising from or connected with use of the Website or services, even if advised that such loss was possible.

For claims arising from a specific paid engagement, any aggregate liability cap, exclusions and exceptions will be governed by the applicable MSA, SOW or service agreement. If no written liability cap applies, QuantumX’s aggregate liability arising from or relating to that engagement will not exceed the fees actually paid or payable to QuantumX under that engagement during the three (3) months immediately preceding the event giving rise to the claim.

For claims relating solely to free Website use and not to a paid engagement, QuantumX’s aggregate liability will, to the extent permitted by law, be limited to INR 5,000.

Nothing in these Terms limits or excludes liability to the extent such limitation or exclusion is prohibited by applicable law, including liability arising from fraud, wilful misconduct or any other liability that cannot lawfully be limited. The liability provisions in a signed client agreement will prevail over this section where they expressly address the relevant claim.

17. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless QuantumX, its partners, personnel and authorised representatives from third-party claims, losses, liabilities, damages and reasonable legal costs arising from: (a) your breach of these Terms or an applicable engagement document; (b) your unlawful use of the Website or services; (c) Client Materials or instructions that infringe third-party rights or violate law; or (d) your violation of another person’s rights.

QuantumX will give you reasonable notice of an indemnified claim, allow you to participate in its defence and provide reasonable cooperation at your expense. You may not settle a claim in a manner that imposes liability or an admission on QuantumX without our prior written consent. This section does not apply to the extent a claim is caused by QuantumX’s own breach, negligence or unlawful conduct.

18. Suspension and termination

You may stop using the Website at any time. QuantumX may suspend or terminate access to the Website where reasonably necessary for security, legal compliance, misuse, non-payment or operational reasons.

A paid service engagement may be suspended or terminated only in accordance with its applicable proposal, SOW, MSA or service agreement. If that document does not address termination, either party may terminate for a material breach that remains uncured for 30 days after written notice. Either party may terminate immediately where the other party becomes insolvent, ceases business or commits a breach that cannot reasonably be remedied.

On termination, the client must pay for services performed, approved expenses incurred and non-cancellable third-party commitments up to the effective termination date, subject to the applicable agreement. Each party will return or delete the other party’s confidential information as required by the applicable agreement, subject to lawful retention and routine backup limitations.

Provisions that by their nature should survive termination will continue, including payment obligations, intellectual property, confidentiality, privacy and data processing, disclaimers, limitation of liability, indemnity and dispute resolution.

19. Changes to these Terms

We may revise these Terms from time to time. The updated version will be published on the Website with a revised “Last updated” date. Changes will apply prospectively from publication unless applicable law requires otherwise. Material changes to an existing paid engagement will not amend that engagement unless the parties agree in writing or the applicable contract permits the change.

You should review this page periodically. Continued use of the Website after revised Terms are published indicates acceptance of the updated Terms, to the extent permitted by applicable law.

20. Events beyond reasonable control

Neither party will be liable for delay or failure to perform caused by events beyond its reasonable control, including natural disasters, flood, fire, epidemic, war, terrorism, civil unrest, labour disputes, governmental action, power or telecommunications failures, cyberattacks, widespread internet outages, or failure or disruption of third-party platforms and infrastructure, provided the affected party takes reasonable steps to mitigate the impact and resumes performance as soon as reasonably practicable.

If the event continues for more than 60 days and materially prevents the relevant engagement, either party may terminate the affected portion of the engagement by written notice, subject to payment for work performed and costs incurred before termination.

21. Governing law and dispute resolution

These Terms are governed by the laws of India. The parties will first attempt in good faith to resolve any dispute through discussions between authorised representatives.

Subject to any mandatory statutory forum or jurisdiction that cannot lawfully be excluded, the courts of competent jurisdiction in Chennai, Tamil Nadu, India will have exclusive jurisdiction over disputes arising from or relating to these Terms and Website use.

For a paid engagement, any dispute resolution, arbitration or jurisdiction clause in the signed engagement document will prevail over this section.

22. Severability and waiver

If any provision of these Terms is held to be invalid, illegal or unenforceable, it will be modified to the minimum extent necessary to make it enforceable or, if that is not possible, severed. The remaining provisions will continue in effect.

A failure or delay by QuantumX to enforce any provision does not waive our right to enforce it later. A waiver is effective only if made in writing by an authorised representative.

23. Assignment

You may not assign, transfer or delegate your rights or obligations under these Terms without QuantumX’s prior written consent. QuantumX may assign or transfer these Terms to an affiliate or successor in connection with a restructuring, merger, acquisition or transfer of all or substantially all of the relevant business, subject to applicable law and any required notice.

24. Entire agreement and order of precedence

These Terms, together with the Privacy Policy, Cookie Notice and any applicable engagement document incorporated by reference, form the agreement governing Website use. They do not replace a separately signed client agreement.

For a paid service engagement, the order of precedence is: (1) signed DPA, for personal data processing matters; (2) signed MSA or service agreement; (3) applicable SOW or order form, to the extent it expressly varies the MSA; and (4) these Website Terms. A later document signed by both parties may expressly change this order.

25. Contact information

If you have a question, concern or complaint about these Terms, the Website or QuantumX services, contact: